Frequently Asked Questions
How do I become a customer?
It’s easy! Just click the Sign Up link above and fill out the information. One of our sales reps will contact you.
How do I place an order?
After you have become a customer, you need to log into your account where you will find the products available to order.
How quickly does my order ship?
If you place your order before noon CST it will ship the same day. ** Based on stock availability. If product is not in stock, it will usually ship within 2-3 business days.
What if the product I ordered is damaged?
Please email us at sales@lifelongmemories.net along with pictures of the damaged product. We will provide you a credit towards your next purchase.
How do I get help if I have problems with the software?
There are several ways to troubleshoot an issue with the software. First, please reference our tutorial section for quick solutions, you can email us through the contact page of this website or you may reach out to our technical support at 888-454-3356 or 608-429-1333, or visit the technical support page.